I just may have to close my eBay store for good after this moronic change to their fees.
6:56:56 PM AgentChristine Br.
Hello!
6:57:00 PM Customercommodorecrush
Hello!
6:57:06 PM AgentChristine Br.
My name is Christine. How may I help you tonight?
6:57:14 PM Customercommodorecrush
I have a question about the new fees.
6:57:24 PM AgentChristine Br.
Absolutely!
6:57:32 PM Customercommodorecrush
Everything I read is really vague about already having a store.
6:57:49 PM Customercommodorecrush
Right now, I pay 3 cents per listing
6:58:04 PM Customercommodorecrush
I have a basic store btw.
6:58:34 PM Customercommodorecrush
So on March 30th, are all of my store items that will be listed in the future cost 10 cents each?
6:59:26 PM AgentChristine Br.
It is a little complicated…
6:59:39 PM Customercommodorecrush
yes.
6:59:40 PM Customercommodorecrush
i know
6:59:42 PM Customercommodorecrush
hahahah
6:59:50 PM Customercommodorecrush
it always is with ebay
7:00:11 PM AgentChristine Br.
Most sellers are happy with the changes, but let me break it down.
7:00:26 PM AgentChristine Br.
We are no longer going to have store inventory.
7:00:57 PM AgentChristine Br.
Store inventory was wasting a lot of money for our sellers…even though it is cheap.. it doesn’t have the same visibility.
7:01:12 PM AgentChristine Br.
We are only going to have auction and fixed price.
7:01:27 PM AgentChristine Br.
Store inventory only had a 9% turn around.
7:01:47 PM AgentChristine Br.
That means that most sellers were wasting their money — items only sold about 9%of the time.
7:02:07 PM AgentChristine Br.
Whereas with Fixed Price and auction…it is closer to a 50% turn around.
7:02:22 PM AgentChristine Br.
Am I going too quickly?
7:02:32 PM AgentChristine Br.
Let me know if you have questions.
7:02:37 PM Customercommodorecrush
not yet
7:03:02 PM AgentChristine Br.
Perfect.
7:03:20 PM Customercommodorecrush
Is there more?
7:03:32 PM AgentChristine Br.
There is.
7:03:47 PM AgentChristine Br.
So all store inventory will automatically go to Fixed Price on April 1st.
7:04:02 PM AgentChristine Br.
You get the reduced price fee for having a store.
7:04:17 PM AgentChristine Br.
Fixed price is going to $.50 if you are not a store owner.
7:04:32 PM AgentChristine Br.
So with a basic store, you get it for $.20.
7:04:43 PM Customercommodorecrush
!!!!
7:04:46 PM AgentChristine Br.
$.30 less than a non-store holder.
7:04:53 PM AgentChristine Br.
Yes!
7:05:00 PM Customercommodorecrush
and .17 cents more than before!
7:05:16 PM AgentChristine Br.
But no one sees your store items.
7:05:17 PM Customercommodorecrush
=(
7:05:28 PM Customercommodorecrush
i sell items every day from my store!
7:05:50 PM AgentChristine Br.
That is good — but with all of them at Fixed Price you may get tons more sales.
7:05:59 PM Customercommodorecrush
so if everyone has fixed price, it’s not really going to make a difference is it?
7:06:18 PM Customercommodorecrush
the ebay market will just be over saturated
7:06:26 PM Customercommodorecrush
this is a real bummer.
7:06:50 PM AgentChristine Br.
It will be a shopping frenzy that day.
7:06:59 PM Customercommodorecrush
i was paying $15.95 a month for my store… now I’ll have to pay $15.95
7:07:03 PM AgentChristine Br.
I am really sorry that you feel that way!
7:07:05 PM Customercommodorecrush
+ .20 per listing!
7:07:25 PM Customercommodorecrush
well, you’re HOPING it will be a shopping frenzy
7:07:33 PM AgentChristine Br.
How many items do you keep in your store a month?
7:07:39 PM Customercommodorecrush
700+
7:07:54 PM AgentChristine Br.
You will probably benefit more with Premium.
7:08:09 PM AgentChristine Br.
No bear with me. I never want people to pay more than they need to…
7:08:16 PM Customercommodorecrush
well… yeah, now it will…. but i wasn’t paying $50 a month
7:08:21 PM AgentChristine Br.
But with a premium store, you only pay $.05 a listing.
7:08:23 PM Customercommodorecrush
i was paying 15.95!
7:08:47 PM Customercommodorecrush
and that’s still .2 cents more per listing than before!
7:08:58 PM Customercommodorecrush
this is totally bogus.
7:09:15 PM AgentChristine Br.
Remember the visibility though.
7:09:30 PM AgentChristine Br.
Also you get free Selling Manager Pro — which can save you hours.
7:09:49 PM Customercommodorecrush
most of my items were visible before because they’re specialty and one of a kind items
7:09:56 PM AgentChristine Br.
What kind of turnover do you get — how many sales do you get every month from your store?
7:10:02 PM Customercommodorecrush
this is really going to make me close my store and move to etsy
7:10:39 PM Customercommodorecrush
it’s slowed lately because i have a job and am not listing full time, but before it was like $2500 a month
7:10:54 PM AgentChristine Br.
I am sorry to hear that! I hope not!
7:11:01 PM AgentChristine Br.
How many items is that roughly?
7:11:18 PM Customercommodorecrush
but not listing auctions and just letting my store run lately by itself i was selling several items per day
7:12:26 PM AgentChristine Br.
So let’s say that you sell five items a day. That is 150 items a month.
7:12:48 PM Customercommodorecrush
okay
7:12:52 PM AgentChristine Br.
You have a 21% turn over.
7:13:02 PM AgentChristine Br.
That is better than most store holders.
7:13:33 PM Customercommodorecrush
they should just make it an option whether or not we want it in fixed or store
7:13:40 PM AgentChristine Br.
However, you could potentially sell 50%.
7:13:46 PM Customercommodorecrush
that’d be the easiest way to do it.
7:13:52 PM Customercommodorecrush
a check box:
7:13:56 PM Customercommodorecrush
store
7:13:58 PM Customercommodorecrush
fixed
7:14:01 PM AgentChristine Br.
Believe it or not, we did it because store owners are wasting so much money.
7:14:01 PM Customercommodorecrush
end of story
7:14:07 PM Customercommodorecrush
hahahahah…
7:14:09 PM Customercommodorecrush
i doubt it
7:14:19 PM Customercommodorecrush
no offense
7:14:27 PM AgentChristine Br.
I spoke to a lady who had a 2% turnover just last week.
7:14:28 PM Customercommodorecrush
i know you don’t come up with the rules
7:14:42 PM Customercommodorecrush
yes
7:14:53 PM AgentChristine Br.
We did this on eBay Australia two years ago.
7:14:58 PM AgentChristine Br.
It has been a big success.
7:16:17 PM Customercommodorecrush
well, i hope you’re right, but right now I’m not buying it. so… you’re telling me right now, that if I keep my current store…I’ll have to pay $15.95 + roughly $140 per month in listing these fixed price items right? Not to mention, the cost of the regular auctions that I run + closing fees?!
7:16:59 PM AgentChristine Br.
Yes.
7:17:45 PM Customercommodorecrush
bummer
7:18:00 PM Customercommodorecrush
That’s a lot more than I pay right now.
7:19:04 PM AgentChristine Br.
Remember the visibility though.
7:19:24 PM AgentChristine Br.
So if it means more sales, then isn’t it worth it — wouldn’t you be willing to pay more?
7:19:46 PM Customercommodorecrush
You can not guarantee it will mean more sales.
7:19:59 PM AgentChristine Br.
No I can’t.
7:20:13 PM AgentChristine Br.
But I see sellers that have items in their stores for years.
7:20:14 PM Customercommodorecrush
Unless you’re talking about more sales for eBay?
7:20:17 PM Customercommodorecrush
7:21:03 PM AgentChristine Br.
Isn’t every company out to make money? They wouldn’t be around if they weren’t.
7:21:04 PM Customercommodorecrush
I’ve had items in my store for years too, but that probably means that people don’t really want to buy that item.
7:21:17 PM AgentChristine Br.
But we are successful when you are successful.
7:21:47 PM Customercommodorecrush
Whether it’s a crappy item running in an auction or a store, if it’s a terrible item, it’s a terrible item.
7:21:47 PM AgentChristine Br.
But why would you spend the money to have it then? Isn’t it sitting around your house taking up space?
7:22:38 PM Customercommodorecrush
I don’t mind that. And you know how much money it cost me to run that store item for a year? .36 cents.
7:23:16 PM AgentChristine Br.
But people see that stuff and they may question the quality of your other items.
7:23:22 PM Customercommodorecrush
Now, the item that didn’t sell for a year before, will cost me $2.40
7:23:36 PM AgentChristine Br.
I know that this is a huge change.
7:23:46 PM AgentChristine Br.
I would not list that — I would donate it!
7:24:46 PM Customercommodorecrush
You’d be surprised. It will sit there for awhile and then someone buys it though. It was cheaper for me to let it sit in the store for year and then sell it for $20 than it would
cost me for gas to go the Goodwill.
7:25:10 PM AgentChristine Br.
Don’t you have curbside pick-up for charity in your area?
7:25:18 PM Customercommodorecrush
UGGGGGHHHH!
7:25:18 PM AgentChristine Br.
I must be lucky.
7:25:25 PM Customercommodorecrush
This is not the point.
7:25:30 PM AgentChristine Br.
We have someone come around every month.
7:25:35 PM Customercommodorecrush
You’re getting off on tangent
7:25:38 PM AgentChristine Br.
Sorry — did I hit a nerve?
7:25:51 PM Customercommodorecrush
Are you serious?
7:26:06 PM AgentChristine Br.
I honestly don’t get why people list things that don’t sell — that is all.
7:26:16 PM AgentChristine Br.
I don’t meant to go off on a tangent.
7:26:25 PM AgentChristine Br.
Some things sell. Most store inventory doesn’t.
7:26:41 PM AgentChristine Br.
I am sorry if you don’t like these changes.
7:27:28 PM Customercommodorecrush
Thanks for your help
7:27:44 PM Customercommodorecrush
but you seem to be getting ruder as this conversation goes on
7:27:48 PM AgentChristine Br.
I think you will be surprised.